Terms of Service
Last updated: September 29, 2026
These Terms of Service (“Terms”) govern your use of the Flagged mobile application (“the app”), published by Billes App Co. Inc. (“we,” “us”). By downloading or using the app, you agree to these Terms. If you do not agree, do not use the app.
1. What Flagged does
Flagged reads the text on food ingredient labels on your device and highlights ingredients that match filters you choose. It is a personal convenience and information tool to help you read labels faster.
2. IMPORTANT SAFETY DISCLAIMER — please read
Flagged is not a medical device and does not provide medical, dietary, or health advice. It does not diagnose, treat, or prevent any condition, including food allergies or intolerances.
- Always read the actual product packaging yourself. Do not rely solely on Flagged to determine whether a food is safe for you or your family.
- OCR (text recognition) and ingredient matching can be incomplete or inaccurate. The app may miss an ingredient, misread text, flag something incorrectly, or fail to flag something you want to avoid — for example due to poor lighting, damaged or curved labels, unusual wording, translations, “may contain” advisory statements, or recipe changes by the manufacturer.
- Ingredient dictionaries and category groupings are provided for convenience and may not be complete, current, or suited to your specific needs.
- If you have a severe allergy or medical condition, consult a qualified healthcare professional and verify every product directly with its packaging and manufacturer.
You use Flagged at your own risk and are solely responsible for your food choices.
3. License
We grant you a personal, non-exclusive, non-transferable, revocable license to use the app on devices you own or control, subject to these Terms and the applicable app store terms.
4. Free trial and subscription
- Scanning requires Flagged Pro, an auto-renewing subscription currently priced at $24.99 per year. The rest of the app (your profiles and Pantry) stays available without a subscription.
- Free trial: if the app store reports that you are eligible, Flagged Pro starts with a 7-day free trial. If you do not cancel at least 24 hours before the trial ends, the subscription begins and you are charged. Trial eligibility is decided by the app store; the app only offers the trial to accounts it reports as eligible.
- Payment is charged to your Apple ID or Google account at confirmation of purchase (or when the free trial ends).
- Auto-renewal: the subscription automatically renews for the same 1-year term unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage or cancel your subscription at any time in your Apple ID / Google account settings — cancellation takes effect at the end of the current billing period.
- Pricing and trial terms may change; the price shown at the time of purchase applies to that purchase.
- Purchases are processed and governed by Apple or Google. Refunds are handled by the respective app store under its policies; we do not directly process refunds.
- You may restore a prior purchase with “Restore Purchase” in the app’s Settings tab.
5. Acceptable use
You agree not to: reverse engineer, decompile, or tamper with the app except as permitted by law; use it unlawfully; or attempt to circumvent the subscription or purchase mechanisms.
6. Intellectual property
The app, its design, and its content (excluding your own data) are owned by Billes App Co. Inc. or its licensors and are protected by applicable laws. The Atkinson Hyperlegible font is used under the SIL Open Font License. These Terms grant no rights to our trademarks.
7. Your data
Flagged is designed to operate on your device. Your handling of data is described in our Privacy Policy. You are responsible for the profiles, custom ingredients, and Pantry items you create.
8. Disclaimer of warranties
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT INGREDIENT DETECTION IS ACCURATE, COMPLETE, OR ERROR-FREE.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BILLES APP CO. INC. AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY DAMAGES ARISING FROM RELIANCE ON THE APP OR FROM ANY ALLERGIC REACTION, ILLNESS, OR HARM RELATED TO FOOD CHOICES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless Billes App Co. Inc. from claims arising out of your misuse of the app or violation of these Terms, to the extent permitted by law.
11. Changes
We may modify these Terms. Continued use after changes take effect constitutes acceptance. Material changes will be reflected by updating the “Last updated” date.
12. Governing law
These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict-of-laws rules, except where mandatory consumer-protection laws of your residence apply.
13. Apple / Google app store terms
Your use is also subject to the applicable app store’s terms. The relevant app store is not a party to these Terms and is not responsible for the app or its content.
14. Contact
Billes App Co. Inc.
Email: support@billesappcoinc.com